Enjoy the same level of service you receive at a branch from the convenience of your mobile device or computer. Whether you need help with your account, need to apply for a loan, or just ask a question, we’ve got you covered.
Click on the “Yes! We’re here to help!” button in the bottom right corner of any page to get in touch. If it’s after hours, don’t worry! You can leave a message and we’ll get back with you the next business day.
Phone
Enter your number and we'll call you.
Chat
For the texter in all of us.
Audio
Speak through your computer
Video
Just us. Your video will be off.
Send Us an Email
Our top priority is providing exceptional member service. Whenever you need assistance, we're here for you. Simply complete a brief contact form below or email us at memsrv@brtelco.org and we'll respond promptly.
For security purposes, please refrain from including specific account details. If you have questions regarding your membership, please use our secure forms through online banking.
Convenient Text MEssaging
Text with a real, live Baton Rouge Telco Employee
Monday to Friday, 8:00 AM – 4:30 PM CST. After hours? Don’t worry! We’ll get back to you the next business day.